The shipping and delivery estimates for orders placed with Top Trends. If an item is in stock, it will typically ship within 24 hours of receiving payment during working days.
Customers may receive separate shipments if they order multiple items with different ship readiness dates. Delivery usually takes 2 to 5 working days, which can vary depending on the destination and shipping carrier.
In cases of force majeure, such as extreme weather conditions, the processing of orders may be delayed.
However, Top Trends aims to process orders quickly whenever possible.
The company takes precautions to prevent damage to products during shipping, but if an item is damaged in transit, customers should contact Top Trends within 3 business days of receiving the package. They should note any visible or operational damage, take digital photographs, and provide detailed proof to assist Top Trends in processing the damage claim with the delivery carrier.
All our delivery is free within the UK. However, in some rare cases, there may be areas where additional costs are required for delivery. In those instances, Top Trends will reach out to the customer directly to discuss the options and any potential additional costs before proceeding with the delivery. This approach ensures transparency and avoids any surprises for the customer.
Any questions you may have about our delivery, feel free to contact us anytime. Top Trends promise to respond within 1 working day.